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February 10, 2020


John Upton

I think you're underestimating the future ability of artificial intelligence to take the clients statement of the facts and the problem and the goal, and do what's necessary to write up a contract, or complaint, or otherwise work towards the stated goal.

And I definitely don't know why you think a computer wouldn't be more patient than 99% of the human lawyers in practice!

Richard M Georges

John, I think you are underestimating the need of many clients to have human contact when they are giving their story to the lawyer. They are at the lawyer's to solve a problem, or to get advice. They want a human being who understands what it is like to be human. In estate planning they want advice about family matters. In probate, they may be grieving, and human compassion is important. There is no universe in which a client will want to deal with an unfeeling, unemotional computer. Perhaps corporate clients may be more sanguine; but, not the people I represent.

John upton

I think it depends on how far into the future we're looking. Increasingly people will be comfortable to stay at home for everything, including their visit to their lawyer. If it costs them 25% as much to stay home and get it done, will they still want to come to the office?


Perhaps. But, they will still want personal contact with a human being. Skype, or other future video messaging app. Who knows, in the future, we may be able to coexist and talk to each other in virtual reality. But, in the end, we will want to interact with another of our own species; not, a computer.

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Lawyer,Poet, author, educator. Practices real property, corporation, wills, trusts and estates law in Pinellas County, Florida. Writes the FutureLawyer column. Gives seminars on technology and the law. Author of "Life is Simple, Really", Poems about Life, Loving, Family and Fun, and "Poems For Lovers".

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