Sell Zoom, Buy DocuSign.

Tech Darlings Risk User Defections After Pandemic.  In our current world, anything that can be done digitally will be, and some, like Zoom, are essential to getting work done. However, as everyone gets back to in person meetings and hearings, Zoom use is obviously going to decline, and, in some cases, steeply. So, be careful about the kind of tech you invest in, because tech apps that will survive are those that are convenient, if not necessary. For instance, I use DocuSign all the time, because it is fast and easy, and I can get a legally binding digital signature with an email. This is highly desirable when clients live in other cities and States. Zoom, however, while convenient, is not as productive as in person appointments, especially for clients who discuss sensitive legal matters with counsel. Zoom calls are fine for most of my practice, and I see a combination of both in the future, depending on the circumstances. Call me, maybe? 

Comments

[Jay Brinker]

Rick, what type of documents do you have signed with Docusign? How much is your subscription? How much front end work do you have to do?

[Richard M Georges]

I have the Business Pro version, $40 a month. Pretty much unlimited. I send contracts, correspondence that needs a signature, anything that doesn't require a witness or notary. Works great for pleadings in my probate practice. Easy to use. Just load a pdf of the pleading, click where you want the signature, and email to the signer. They get an email with a link to sign, and the document comes back with a digital signature. Saves mailing stuff back and forth.