Bank OZK - It's About Your People. Lawyers are increasingly the subject of hacker attacks that target their bank accounts. Computer security is an ongoing fight. But, one of the best defenses you have against hackers is a bank that cares about its customers, and springs into action on a moment's notice. Recently, my trust account was attacked, for the second time. Since I reconcile it online every day, I caught the transfer immediately. I called the bank, and entered a dispute report. At that point, Jason Links, my branch manager, and Dina Reyes, his assistant, got to work creating a new trust account, freezing the old one, and crediting my account with the amount of the fraudulent transfer. The new account will have blocking software to prevent the problem in the future. Their efforts made a bad day into a successful one, and they deserve credit. They will tell you they were just doing their job. I will tell you that they are my heroes and earned my loyalty and trust. Congratulations to Bank OZK for hiring such wonderful employees.
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